Privacy Policy
ArmaRenta ("ArmaRenta", "we", "us", or "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use and protect it, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
This policy applies to our website at armarenta.com and our application at app.armarenta.com (together, the "Service"). By using the Service, you agree to this policy. Please also read our Terms of Service.
1. Who we are
ArmaRenta is a property management application for landlords in the Philippines. For questions about this policy or your data, contact us at kamusta@armarenta.com or Tower 5, Trees Residences, Quezon City, Philippines.
2. Information we collect
Information you give us
- Landlord account information - your name, email address, and an optional profile photo, used to create and run your account.
- Property and tenant information you enter - units, rent amounts, due dates, tenant names and contact details, payment records, proof-of-payment images, maintenance reports and photos, and lease contract details that you choose to add.
- Messages - information you submit through our contact form or send us by email.
Information collected automatically
- Usage and device data - such as your IP address, browser type, pages viewed, and basic log data, used for security and to keep the Service working.
- Local storage and cookies - we use browser storage and essential cookies to keep you signed in and remember your preferences. We do not use third-party advertising trackers.
3. How we use your information
- To provide and operate the Service - accounts, rent tracking, tenant portals, contracts, repairs, and reports.
- To sign you in securely using magic links sent to your email.
- To send rent reminders, receipts, and account notifications (by email, and by SMS where enabled).
- To respond to your messages and provide support.
- To maintain security, prevent abuse, and comply with legal obligations.
- To improve the Service.
4. Legal basis for processing
We process personal data on the lawful bases recognized under RA 10173, including your consent, the performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating and securing the Service.
5. Tenant data and your responsibilities
When you, as a landlord, add information about your tenants, you are the party responsible for that personal data, and ArmaRenta processes it on your behalf to provide the Service. You confirm that you have a lawful basis (such as your rental agreement or the tenant's consent) to collect and store that information, and that you will handle it in line with RA 10173.
6. Payments
ArmaRenta does not process, hold, or transfer money. Tenants pay landlords directly through their own method (for example, GCash, Maya, bank transfer, or cash). We only store the records and proof-of-payment images that you or your tenant choose to upload.
7. Sharing of information
We do not sell your personal data. We share data only:
- With service providers who help us run the Service (for example, hosting, email delivery, and SMS delivery), who are bound to protect it and use it only for that purpose.
- When required by law, legal process, or to protect the rights, safety, and property of ArmaRenta, our users, or the public.
- In connection with a business transfer (such as a merger or acquisition), subject to this policy.
8. Data retention
We keep personal data for as long as your account is active or as needed to provide the Service, and afterwards only as long as necessary for legitimate business or legal purposes. You can ask us to delete your account and associated data at any time.
9. Security
We use reasonable organizational and technical measures to protect personal data, including access controls, encryption in transit, and regular backups. No method of transmission or storage is completely secure, but we work to protect your information and to notify affected users and the National Privacy Commission of a personal data breach where required.
10. Your rights under RA 10173
Subject to the law, you have the right to be informed, to access your data, to correct inaccurate data, to object to or restrict processing, to erasure or blocking, to data portability, to damages, and to lodge a complaint with the National Privacy Commission. To exercise any of these rights, email kamusta@armarenta.com and we will respond within a reasonable period.
11. Children
The Service is intended for landlords who are at least 18 years old and is not directed to children. We do not knowingly collect personal data from minors.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for significant changes, take reasonable steps to notify you.
13. Contact us
For any privacy questions or requests, contact us at kamusta@armarenta.com, by Viber at +63 995 436 8153, or at Tower 5, Trees Residences, Quezon City, Philippines.